Financial crime & compliance

At Frictionless Markets, we are dedicated to maintaining the highest standards of Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and Sanctions compliance. Our comprehensive framework is designed to effectively identify, assess, and mitigate risks, ensuring the protection of our clients and preventing the digital asset ecosystem from being exploited for financial crimes.

Frictionless Markets supports this commitment through a robust set of policies, standards, systems, and controls, including:

• Governance and Oversight: Effective risk and compliance governance through dedicated committees.
• Comprehensive Policies and Standards: Detailed policies and standards covering AML/CTF, Sanctions, the Travel Rule, and Client Due Diligence.
• Advanced Tooling: State-of-the-art systems for transaction monitoring, transaction screening, name screening, and fraud detection.
• Ongoing Monitoring and Testing: Continuous evaluation and testing to ensure the efficacy of our compliance measures.
• Employee Training: Regular training programs to keep our team informed about the latest compliance requirements and best practices.

By implementing these measures, we ensure a secure and compliant environment for our clients and the broader digital asset community.

At Frictionless Markets, we are unwavering in our dedication to the highest standards of integrity and transparency in all our business activities. We enforce a zero-tolerance policy towards bribery and corruption, prohibiting any form of bribery—whether direct or indirect—by our employees, clients, or third-party associates.

Our commitment to fairness and transparency is reflected in our comprehensive approach to managing and mitigating potential conflicts of interest. Our Anti-Bribery and Corruption (ABC) Policy and Conflicts of Interest Policy include:

• Disclosure Requirements: Mandating the disclosure of any personal or financial interests that could potentially conflict with our operations or those of our clients.
• Avoidance of Compromising Actions: Prohibiting actions or relationships that could impair impartiality or professional judgment.
• Bribery Prohibition: Strictly forbidding the offering, giving, soliciting, or acceptance of any form of bribe.
• Due Diligence: Conducting thorough due diligence on all potential business partners, clients, and transactions to ensure compliance with anti-bribery laws.
• Employee Training: Providing regular training to employees on anti-bribery policies and procedures.
• Ongoing Monitoring: Implementing continuous monitoring and periodic reviews of our anti-bribery controls to maintain compliance with legal and regulatory standards.

Through these measures, we strive to uphold the highest ethical standards and foster a culture of integrity and accountability.

At Frictionless Markets, safeguarding your personal data is a top priority. We are dedicated to upholding the highest standards of data security and privacy to ensure that your information remains protected.

Our Privacy Policy serves as the foundation of our data protection and privacy practices. It ensures that we comply with all relevant data protection laws and regulations, and includes:

• Privacy Impact Assessments (PIAs): Regular assessments to evaluate the impact of our data processing activities on your privacy.
• Record of Processing Activities (ROPA): Maintaining detailed records of how we process personal data.
• Third-Party Privacy Assessments: Evaluating the privacy practices of third-party partners to ensure they meet our stringent standards.
• Privacy by Design: Integrating privacy considerations into our operations and systems from the outset.

For more detailed information on our data protection practices, please refer to our Privacy Policy.

At Frictionless Markets, we are dedicated to upholding the highest standards of ethical conduct and integrity. To foster a transparent and accountable environment for our clients and employees, we have established robust conduct and whistleblowing controls.

Our ‘Speaking Up’ Programme is designed to encourage and empower individuals to report any breaches of policies, regulatory requirements, or unacceptable behavior. This programme:

• Promotes a Safe Reporting Environment: Ensures that concerns can be raised without fear of retaliation, creating a culture where speaking up is encouraged and valued.
• Fosters Trust and Accountability: Guarantees that risk and compliance issues are addressed promptly and that identified misconduct is managed appropriately.
• Ensures Accessibility and Awareness: The programme is introduced to individuals upon joining, is easily accessible, and is reinforced through ongoing training.

We are committed to maintaining an open and supportive culture where every individual feels confident in reporting issues and knows that their concerns will be taken seriously.